Summary

The Operations Executive, Despatch is responsible for displaying leadership skills to manage the team to run operations smoothly, minimize complains and ensure on time delivery.

Duties and Responsibilities

• Plan, organize, direct and control the effective use of man and material resources to meet the handling operations for scheduled and non-scheduled airlines and other catering operations related activities
• Initiate operational procedures to ensure safe working environment and the effective and efficient running of the section
• Endeavour and uphold company policies and practices known for the betterment of the company, its employees, and customers
• Responsible for certifying attendance, staff overtime, approving staff leave and handling staff disciplinary cases and counselling
• Plan roster and work schedules for staff to meet operational requirements
• Prepare monthly reports
• Conduct on-job training for staff
• Prepare training aids and lesson plans for the training programs
• Compile and update operations and airlines handling and reference manuals for operational use
• Undertake any other assignments as and when required
• Ensure compliance with all workplace safety, security, and health policies and procedure
• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements

• Minimum Degree or Diploma in related field
• At least 5 years’ experience and sound knowledge of airport operations or related field
• Preferably 3 years of leadership role