| Kitchen Assistant |
Summary:
You are required to have experience working in the F&B industry and have a proven track record in your area of specialization.
Job Description:
- Prepare Mise-en-place.
- Prepare food items in accurate and standard portion and quantities.
- Prepare meals as directed and according to recipe, menu specification and expected standard.
- Ensure meals are prepared according to Work Order timings and are blast chilled accordingly.
- Ensure personal and food hygiene practices are followed accordingly to standards set by Quality Assurance Department.
- Help to maintain general cleanliness in the Kitchen area and as well as the equipment for Kitchen use.
- Observe and practice safety rules and regulations.
- Ensure food temperatures are within standard limits.
- Provide training, supervise and assign job to junior staff.
- Ensure meals are prepared according to specifications.
- Minimize wastage during food preparation.
Job Requirement
- Minimum 2 years of experience in culinary operations
- Must have a comprehensive culinary background in a specific cuisine
- Excellent listening and communication skills.
- Knowledge of best practices for safety and sanitation.
- Passion for delivering great food and service.
- Multitasking and organizational ability.
- Available to work shifts during weekends and holidays.
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| Operations Executive, Despatch |
Summary
The Operations Executive, Despatch is responsible for displaying leadership skills to manage the team to run operations smoothly, minimize complains and ensure on time delivery.
Duties and Responsibilities
- Plan, organize, direct and control the effective use of man and material resources to meet the handling operations for scheduled and non-scheduled airlines and other catering operations related activities
- Initiate operational procedures to ensure safe working environment and the effective and efficient running of the section
- Endeavour and uphold company policies and practices known for the betterment of the company, its employees, and customers
- Responsible for certifying attendance, staff overtime, approving staff leave and handling staff disciplinary cases and counselling
- Plan roster and work schedules for staff to meet operational requirements
- Prepare monthly reports
- Conduct on-job training for staff
- Prepare training aids and lesson plans for the training programs
- Compile and update operations and airlines handling and reference manuals for operational use
- Undertake any other assignments as and when required
- Ensure compliance with all workplace safety, security, and health policies and procedure
- Perform any ad-hoc duties as assigned by the reporting manager or department head
Requirements
- Minimum Degree or Diploma in related field
- At least 5 years’ experience and sound knowledge of airport operations or related field
- Preferably 3 years of leadership role
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| Control Room Coordinator |
Summary:
Control Room Coordinator will assist the provision of well-balanced and good quality meals to patients in adherence to hospital dietetics requirements.
Duties and Responsibilities:
- Generate patients’ meal chits and meal summary report from eMOS for kitchen preparation.
- Inspect meals prepared by kitchen team to ensure food quality, therapeutic specifications and hygiene.
- Handle enquiries or feedback and follow-up with appropriate action.
- Assist in coordination with dietetics, speech therapist and nursing departments on meal requirements.
- Liaise with kitchen team to prepare special therapeutic diets.
- Perform inpatient meal sensory evaluation and other quality improvement projects.
- Meet operational KPIs given by supervisor.
- Perform any other task assigned by supervisor.
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| Quality Assurance Manager |
Summary
The Quality Assurance Manager is responsible for overseeing all aspects of quality assurance, food safety, and regulatory compliance. This role ensures that all food products meet national standards, customer specifications, and company policies. The Quality Assurance Manager leads internal and external audits, maintains ISO and Halal certifications, and provides guidance to the Quality Assurance (QA) team. The role also involves staff training, process improvement, and supplier quality assessment.
Duties and Responsibilities
- Manage the Quality Assurance department, ensuring compliance in the following areas:
- Quality, food safety, and Halal assurance of raw materials, in-process, and finished products.
- Hygiene and cleanliness of facilities, equipment, and personnel.
- Implementation and monitoring of microbiological quality standards.
- Ensure the establishment, implementation, maintenance, and continuous improvement of the Quality, Food Safety, and Halal Assurance Management System.
- · Develop and maintain prerequisite programs (PRPs), operational prerequisite programs (OPRPs), and HACCP plans.
- Oversee the handling, storage, and distribution of food products in compliance with ISO/HACCP guidelines.
- Maintain and update the Quality & Food Safety Manual, standard operating procedures, and supporting documentation.
- Lead and manage internal and external audits, including ISO, Halal, and customer audits.
- Establish and monitor key performance indicators (KPIs) for quality and food safety, including audit pass rates, non-conformance reduction targets, and employee training completion.
- Conduct supplier risk assessments and audits to ensure raw material quality and safety.
- Investigate non-conformities, implement corrective/preventive actions, and monitor effectiveness.
- Ensure compliance with company policies, regulatory requirements, and industry standards.
- Conduct root cause analysis for customer complaints and food safety incidents, implementing corrective actions where necessary.
- Develop and oversee crisis management protocols, including food safety incident response, product recall procedures, and emergency handling.
- Develop and implement training programs on food hygiene, HACCP, and quality assurance for employees.
- Promote a culture of food safety awareness and hygiene compliance.
- Provide mentorship and development opportunities for junior QA staff.
- Collaborate with internal teams to identify and implement process improvements in quality and food safety management.
- Support additional tasks and projects as assigned by the immediate superior.
Requirements
- Degree or Diploma in Food Science, Food Technology, Microbiology, or a related field.
- Minimum 10 years of experience managing quality assurance and food safety in the food manufacturing or catering industry.
- Strong knowledge and certifications in ISO 22000, ISO 9001, HACCP, and Halal audits.
- Experience in food safety audits conducted by customers, certification bodies, and government authorities.
- Knowledge of Halal certification processes, including new applications and renewals.
- Proficiency in SAP or other quality management systems is preferred.
- Leadership & Team Management – Ability to lead and develop the QA team to maintain high-quality standards.
- Food Safety & Compliance – Strong understanding of ISO, HACCP, and regulatory food safety requirements.
- Audit & Risk Management – Experience in conducting and managing audits, ensuring compliance with national and international standards.
- Problem-Solving & Decision-Making – Analytical skills to investigate quality issues and implement corrective actions.
- Training & Development – Ability to design and deliver food safety training for employees.
- Stakeholder Communication – Effective interaction with internal teams, suppliers, auditors, and regulatory authorities.
- Continuous Improvement – Commitment to identifying and implementing process enhancements.
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| Master Data Analyst |
Summary
The Master Data Analyst plays a critical role in managing, maintaining, and optimizing master data related to menu planning and food production. This role ensures data accuracy, consistency, and integrity across systems to support efficient procurement, production, and operational processes. The analyst will collaborate with internal stakeholders to enhance data governance, streamline workflows, and drive process improvements that align with business objectives.
Key Responsibilities
- Manage and maintain master data for yielded recipes, bill of materials, ingredients, allergens, nutritional values, production specifications, and customer requirements.
- Ensure the accuracy, consistency, and integrity of menu-related data in SAP and other relevant systems are correctly mapped and up-to-date.
- Complete work orders in a timely and efficient manner to support menu planning, procurement, and production operations.
- Meet key performance indicators (KPIs) by successfully achieving master data cleansing targets, ensuring all SAP records are correct and up to date.
- Ensure compliance with customer specifications, billing requirements, and regulatory standards.
- Develop and implement data validation processes to improve data quality and compliance with industry standards.
- Conduct proactive analysis to identify and resolve data discrepancies, inconsistencies, and errors.
- Generate reports and dashboards to provide insights on menu costing, ingredient usage, production efficiency, and compliance tracking.
- Assist in integrating new data management tools and systems to enhance menu planning and food production workflows.
- Ensure compliance with food safety regulations, company policies, and industry standards.
- Train and support staff on data governance best practices and system utilization.
Requirements
- Bachelor’s degree in Data Management, Supply Chain, Food Science, Business Analytics, or a related field.
- Minimum of 3 years of experience in master data management, preferably within food production or airline catering.
- Proficiency in ERP systems (e.g., SAP, Oracle) and data management tools.
- Strong analytical skills with a keen eye for detail and problem-solving abilities.
- Excellent communication and collaboration skills to work cross-functionally.
- Ability to manage multiple projects in a fast-paced environment with strong organizational skills.
- Knowledge of food industry regulations, allergens, nutritional data, and billing compliance is an advantage.
- Proactive mindset with the ability to drive process improvements and data accuracy.
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| Chef-De-Partie (NUH) |
Catering Services, NUH |
Full time |
| Co-ordinator |
Catering Services, Catering Operations |
Full time |
| Catering Operations Assistant |
Catering Services, Catering Operations |
Full Time |
| Commis Cook |
Catering Services, Food Production |
Full Time |
